Process

Four steps. 47 days on average.

From the first 15-minute call to a working solar system on your roof. Tracked across our last 12 months of CT, MA, and RI installs. Refined through 9,000+ Team Sunshine installs.

Our approach

Our process,
refined through
9,000 installs.

Design
01.

Design

A 15-minute call, then a remote or on-site visit. Aurora-based design, panel and battery brand named on the proposal.

Build
02.

Build

Permits filed, utility interconnection submitted, and equipment staged at our Bristol warehouse.

Install
03.

Install

Local crew, local trucks. Most homes finished in 2 – 3 days. Final inspection scheduled before we leave.

Perform
04.

Perform

PTO from your utility, ITC and rebate paperwork filed, and 25 years of local service after the system goes live.

Detailed timeline

Day by day,
what actually happens.

The 47-day median, broken into the 10 milestones we hit. Some of these run in parallel — the timeline below is real-world, not a sequential chart.

  1. Day 0

    You submit a quote request

    Phone, web form, or email. Lands in our Bristol office.

  2. Day 1 – 2

    15-minute discovery call

    We confirm your address, utility, and rough scope. No pitch, no closer — a designer who knows your town.

  3. Day 3 – 7

    On-site visit

    Crew lead walks the roof, measures, pulls a load calculation on your panel, and confirms what we discussed remotely.

  4. Day 8 – 14

    Aurora design & proposal

    Engineering pulls satellite imagery, models shading hour-by-hour, and produces a written proposal with the exact panel and battery brand named on it.

  5. Day 14 – 21

    You decide

    No follow-up unless you ask. Cash, loan, PPA, or PPL — we walk you through the math, you sign when it makes sense.

  6. Day 21 – 35

    Permits & interconnection

    Town building/electrical permits filed within 48 hours of contract. Utility interconnection submitted in parallel. Your AHJ timeline drives this window.

  7. Day 35 – 45

    Equipment staged at our warehouse

    Panels, inverter, racking, and battery (if any) arrive at our Bristol warehouse and get staged for your truck. We do not buy "best price" — we buy what is on your proposal.

  8. Day 45 – 47

    Install on the roof

    Local crew, local trucks. Most homes finished in 2 – 3 days. Final inspection scheduled before we leave the roof.

  9. Day 47 – 60

    PTO from your utility

    After town inspection, your utility issues Permission to Operate. We commission the system, run the monitoring app on your phone, and hand off the project file.

  10. Year 1 – 25

    Live system. Local service.

    Manufacturer warranties cover panels for 25 years, inverters for 10 – 25, batteries for 10 – 15. We service the system long-term — call our Bristol office and a person picks up.

Operating principles

Four rules every project follows.

The decisions we made years ago that we do not relitigate per project. They keep the timeline honest and the equipment named.

Aurora design before sales

We do not quote without a real Aurora model. Production estimates are conservative on purpose — most customers exceed them in year one.

Brand named on every proposal

No "Tier 1 equivalent" language. The exact panel brand, inverter brand, and battery model are written on the page. No swaps at install.

Same crew lead, every visit

The lead tech who walks your roof at the site visit is the same lead who runs the install. Continuity is a deliberate choice, not an accident.

A person picks up — for life

Year 5, year 10, year 25. The Bristol office number does not route to a call center. Your service question lands on someone who knows your project.

What customers say

Trusted by homeowners
who value quality.

“Teamsun was the only crew that walked the roof, named the panel brand, and answered every question without checking with someone. Same lead tech came back a year later when I added a battery.”
Robert P. Homeowner · Glastonbury, CT
“Three of my neighbors had Teamsun, so I called them. The crew was on my street five days after I signed.”
David L. Homeowner · West Hartford, CT
“They knew the historic district secretary by first name. Saved us six weeks on permitting alone.”
The Hwang family Homeowners · Glastonbury, CT
“Same lead tech who installed it came back four years later to swap an inverter under warranty. No charge, no excuses.”
Sandra M. Homeowner · Worcester, MA
Process FAQ

Questions homeowners ask about the timeline.

Is 47 days really an average?

Yes — measured across our last 12 months of CT, MA, and RI installs. Some projects are faster (clean permits, simple roofs land in 30 days). Some are slower (historic districts, custom permitting can stretch to 70+ days). 47 is the median.

What is the longest part of the timeline?

Permitting and utility interconnection together — usually 20 – 30 days. The on-roof install is only 2 – 3 days; the rest is paperwork. Some towns are faster than others; we know which ones from 9,000+ installs.

Can the install go faster than 47 days?

Sometimes — if your AHJ is fast, your utility processes interconnection quickly, and your project is simple, we have closed in 28 – 35 days. We will not promise sub-30-day timelines because they depend on parties outside our control.

What if the timeline slips?

We tell you why and where. Most slips are AHJ permitting (not our control) or utility interconnection (also not our control). Equipment shortages and weather delays we own and absorb the cost. Communication is on us — you hear about a slip the same day it happens.

Do you need to be home for the install?

Briefly — we like to do a 15-minute walkthrough on day one to confirm the site plan, and a 30-minute commissioning walkthrough on the last day. The middle days you can be at work. We need access to the electrical panel, which usually means a key or someone home for one morning.

What happens during the on-site visit?

The crew lead measures the roof, takes shade-relevant photos, opens the electrical panel to confirm capacity, and walks any access challenges (steep pitch, attic conduit routing, battery placement). 30 – 60 minutes total. Aurora design is finalized within a week after the visit.

Will Aurora model my real roof?

Yes. Aurora pulls satellite imagery from current Pictometry and Google data, traces every roof plane, and models shading hour-by-hour for every day of the year. Production estimates use your actual local solar irradiance, your actual utility rate schedule, and your actual roof geometry — not a generic "average home" template.

Do you do remote-only consultations?

The 15-minute discovery call is always remote. Final design requires the on-site visit because we need accurate measurements and electrical-panel context. Some early-stage exploratory work can be fully remote with satellite-only Aurora models.

Free quote

Ready to go solar?
Request a quote today.
It's free.

A 15-minute call with a designer who knows your town. No closer on the line. No follow-up unless you ask for one. $0 down options available.

Bristol office

A person picks up.
Mon – Fri, 8am – 6pm.

Service area

CT · MA · RI
Licensed in ME · NH · VT · FL

Free terms

$0 down, free consult.
No credit card required.